Frequently asked questions
When will I get my order?
All current orders are pre-orders and are expected to ship starting from May 1st.
Once your order has been shipped, you will receive an email with tracking information.
Delivery times may vary depending on your location.
How do I prevent the photo from slipping?
Ensure the photo is fully inserted and lies flat in the frame before closing. If needed, trim the photo slightly to fit snugly.
Is the frame durable?
Yes, the frame is made of sturdy materials to protect your photo while carrying it on your keys or bag.
Can I put multiple photos in one keychain?
No, each keychain is designed for one photo at a time (except for the cherry photo keychain).
Can the keychain get wet?
It’s best to keep it dry to protect the photo inside. Avoid submerging it in water.
How do I clean the keychain?
Wipe the frame gently with a soft, dry cloth. Avoid harsh chemicals that might damage the photo or frame.