We hope you love your keychain! As a small brand just getting started, each piece is made and handled with care.

At this time, all sales are final. However, if your item arrives with a defect, we’re here to help. Please contact us within 7 days of delivery at team@somethingsoft.info with videos of your item and a brief description of the issue. Once we review your request, we’ll gladly assist you with an exchange or a refund.

As we are newly launching our website, we truly appreciate your patience and support while we continue to improve your experience. Thank you so much for being here with us.